FAQ's

Smart Data build bespoke global data tariffs, via SIM cards, for companies who require secure and controlled connectivity for all GSM/LTE devices

Yes. Through the construction of VPN tunnels from the Network servers we can offer fixed public or private IP functionality either through our London hub or directly through your servers

Yes, for a small one–off charge, subject to the name being available from the naming registry

Yes. We can brand SIM cards with your own artwork for a fee. To brand SIM cards there is an MOQ of 1,000

4G is now available in all major countries. This is an ever–growing list, so please contact us with your specific requirement

2G is currently available in most countries. However, certain Networks are now terminating 2G coverage. Please contact us with your specific requirement

No. We are keen to work with businesses of all sizes. IoT is a growing industry, some of our most successful partners started with only a few SIM cards

Yes. Our portals are available in all major languages

Our SIM cards are self–activating upon first connection to the internet. Alternatively, we can supply SIM cards in a deactivated state which can easily be activated by you via our portal

No. There is no SIM card registration required for any of our SIM cards

All of our SIM cards are dispatched worldwide by DHL with most shipments arriving within two days

We provide the following control features:

• The ability to instantly switch SIM cards on and off individually or in batches
• An unlimited array of caps, alerts and automation rules
• Real-time visibility of your SIM cards anywhere in the world
• Live data usage and downloadable CDR (call data record) reports
• Sophisticated error diagnostics

Yes. Our SIM cards tether and have no usage restrictions

M2M (Machine To Machine) and IoT (Internet of Things) both refer to devices communicating with each other by exchanging data over the internet. M2M refers to isolated instances of device-to-device communication, and IoT refers to a grander scale of communication between multiple devices via the cloud.

There are five principal benefits of using an IoT product, which are:

• A tariff which is created specifically to suit your business needs
• A higher quality of connectivity ensuring 24/7 internet access anywhere in the world
• Real-time control and visibility of every SIM card
• Multiple SIM type available e.g. an industrial SIM for extreme conditions
• Infrastructure available to provide enhanced data security

In every country consumer SIM cards only work on a single Network, which often provides patchy and inconsistent coverage resulting in unreliable service. Whereas, our IoT SIM cards provide non-steered Multi-Network roaming in all countries resulting in a superior level of connectivity

Yes, both SMS and voice are available. However, if you would like these services blocked, this is also possible on an IoT SIM card. Any SMS or voice requirements will be discussed as part of the tariff building process

4 SIM formats are available:

• 2FF (Standard)
• 3FF (Micro)
• 4FF (Nano)
• Trio (3 in 1)

Standard SIM in individual or trio format

IoT Industrial Strength (2FF) SIM Cards

IoT Surface Mounted/Solderable chip SIM

APN stands for Access Point Name. All SIM cards supplied by us have a single APN which works globally and has to be entered into the device in order to access the internet.